Fees Return / Refund Policy
At Digital Infinite – Digital Marketing Training Institute, we maintain transparency and fairness in all our policies. Please read the fees refund policy carefully before enrolling.
1. Registration & Payment
- Registration for any course is confirmed only after full payment is received.
- Fees paid at the time of admission or enrolment are governed strictly by this Refund Policy.
- By enrolling, the student agrees to all refund-related terms and conditions mentioned herein.
2. Admission Fees*
- The admission fee is strictly non-refundable and non-transferable under any circumstances.
3. Course Fees Refund Eligibility**
- Course fees refunds are permitted only under specific conditions and are subject to approval by the Institute’s Management.
- All refund requests are reviewed on a case-by-case basis.
- The final decision rests solely with the Institute’s Management / Founder.
A. Cancellation Before Batch Start
- Cancellation at least 7 days before the batch start date:
- 100% refund of the course fee (excluding admission fee).
- 100% refund of the course fee (excluding admission fee).
- Cancellation within 3 days of the batch start date:
- Refund (if approved) may range between 50% to 80%, subject to management discretion.
- The management’s decision in such cases shall be final and binding.
- Refund (if approved) may range between 50% to 80%, subject to management discretion.
B. Post Batch Start
- No refunds will be provided once the course has started and more than 7 days have passed.
- In exceptional circumstances, refund requests may be considered on a case-by-case basis.
- Exceptional circumstances may include (but are not limited to):
- Medical emergencies
- Relocation
- Other genuine and unavoidable situations
- Medical emergencies
- All such requests will be reviewed by the management, and the final decision will be taken by the Institute.
C. Alternative Options (Exceptional Cases)
- In approved exceptional cases, the institute may:
- Offer a partial refund, or
- Allow the student to attend a future batch, subject to seat availability and feasibility.
4. Refund Processing Time
- Approved refunds will be processed within 7–10 working days.
- Refunds will be issued via:
- UPI to the student’s registered payment details, or
- Cheque, as decided by the institute.
- UPI to the student’s registered payment details, or
Refund processing will commence only after receiving a signed consent letter from the student or their parent/guardian.
5. Substitution Policy
- Substitution of another individual in place of the enrolled student is permitted only before the course start date.
- All substitution requests are subject to management approval.
6. No-Show Policy
- Students who fail to attend classes without prior written intimation are not eligible for any refund.
7. Attendance & Participation
No refund shall be issued if a student:
- Discontinues the course due to personal reasons
- Fails to attend classes regularly
- Is removed from the course due to misconduct or violation of institute rules
Note-
Admission Fee*: The admission fee is an Enrollment amount paid to confirm and reserve the student’s seat in the selected batch.
Course Fee**: The course fee refers to the total fee applicable to the selected course module or program.
